Now TV Remote Not Working? 6 Methods to fix it

If you’re experiencing issues with your Now TV remote not working even after replacing the battery, don’t worry – you’re not alone. This common issue can be caused by several factors, from stuck buttons to signal blockages. In this article, we’ll review the most common reasons your Now TV remote might stop working and how to fix them.

Reasons for a Now TV Remote Not Working

There are several reasons why your Now TV remote may stop working properly, including:

  • Buttons are stuck
  • The remote is not paired correctly
  • Signal blockage

How to Fix a Now TV Remote Not Working

Here are several methods to fix your Now TV remote if it’s not working:

Method 1 – Re-pair your remote

If your Now TV remote isn’t working, it may need to be paired with your Now TV stick or box. To re-pair your remote, follow these steps:

  • Open the battery compartment and remove the batteries from the remote.
  • Remove the power cable from your Smart Stick or Smart Box, wait 5 seconds, and then reconnect it.
  • When you see the home screen on your TV, put the batteries back in the remote.
  • Press and hold the pairing button inside the remote for 3 seconds or until the pairing light in the remote begins to flash. If the light does not flash, try again. If the light still does not flash, you’ll need to replace your batteries.
  • Wait for 30 seconds while the remote establishes a connection with your Smart Stick or Box.
Now TV Remote

Method 2 – Power Cycle your Now TV stick

Power cycling your Now TV stick is a simple way to restart and resolve any issues. To power cycle your Now TV stick, follow these steps:

  • Disconnect your Now TV stick from the TV and power source.
  • Wait for a minute and a half.
  • Reconnect the device and check if it’s working.

Method 3 – Find the stuck button

If a button on your Now TV remote is stuck, it won’t work correctly. Here’s how to fix it:

  • Press each button on the remote to isolate the problem.
  • Remove any dirt or debris that may be caught in the stuck button.
  • Check to see if the remote is functioning correctly.

Method 4 – Power reset your Now TV remote

A reset can solve many issues, which is no different for your Now TV remote. Here’s how to reset your remote:

  • Remove the batteries cover from the remote.
  • Locate the reset button; it should be next to the battery compartment.
  • Press and hold the reset button for 10 to 15 seconds.
  • Please wait 30 seconds to one minute for it to reinitialize.
  • Replace the battery cover and check if your Now TV remote works properly.

Method 5 – Restart the box

Restarting the Now TV box is a simple way to reset the device and resolve any issues. Here’s how to restart your Now TV box:

  • Remove the batteries from your Now TV remote.
  • Disconnect your Now TV stick from the power source.
  • Wait for a minute.
  • Reconnect the device and check if it’s working.

Method 6 – Check your Wi-Fi

If your Now TV isn’t connecting to the internet, it may be due to a Wi-Fi issue. Check your account settings to see which Wi-Fi network your Now TV is connected to.


Q: Why did my Now TV remote suddenly stop working?

A: There are several reasons why your Now TV remote might stop working, including physical damage, battery or pairing issues, and signal blockages.

Q: Where is the reset button on the Now TV remote?

A: The reset button on the Now TV remote is located on the side of the device. Pressing the button once will cause your Now TV Box or Smart Stick to resume in its current state.

Q: How do I know if my Now TV remote is paired correctly?

A: Your Now TV remote should automatically pair with your TV after the initial setup. If it’s not working, try re-pairing the remote or power cycling your device.

Q: How can I prevent my Now TV remote from not working after changing the battery?

A: To prevent your Now TV remote from not working after changing the battery, use the correct type of battery, remove the batteries when not in use, and keep the remote and device clean and free of debris.

Q: What should I do if I need help fixing my Now TV remote?

A: If you need a different method to fix your Now TV remote, you may need to contact Now TV customer support for further assistance.


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About Mike Herrera

Mike is a freelance journalist who specializes in writing about technology. He has a degree in computer science, and he likes to stay up-to-date on the latest software releases. He's an avid reader, and he enjoys spending time outdoors. When he's not working, you can usually find him playing video games or exploring new hiking trails.

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