Subtitles On ITVX: Full Guide

Whether you’re new to ITVX and curious about subtitle availability, or a seasoned user puzzled by missing captions, this guide is tailored for you. Subtitles aren’t just a nice-to-have; for many, they’re a necessity for fully engaging with content. Yet, the journey to enable them on ITVX can sometimes feel like a scavenger hunt, especially when you’re dealing with multiple devices.

Don’t fret; we’ve got you covered. The subtitle settings on ITVX can vary significantly depending on your hardware, and in some cases, they’re not even managed within the ITVX app. This guide will walk you through the ins and outs of enabling, customising, and troubleshooting subtitles on platforms like smart TVs, Now TV Box, Roku, and Sky Q.

Does ITVX Have Subtitles?

Good news: ITVX does offer subtitles across a broad range of its content. In fact, over 90% of the programs available on the platform come with the option to enable subtitles. This feature is accessible across various platforms and devices—from mobile apps and web browsers to connected TVs and plug-in devices. So, whether you’re catching up on a drama series on your smartphone or enjoying a movie night on your smart TV, chances are you’ll have the option to turn on subtitles.

However, it’s worth noting that subtitles aren’t universally available for all content on ITVX. While the platform has made significant strides in accessibility, there are still some gaps. For instance, live TV broadcasts and certain on-demand programs may not offer subtitle support. It’s a limitation that’s important to be aware of, especially if you rely on subtitles for accessibility or enhanced viewing.

How to Enable Subtitles on ITVX: General Steps

Turning on subtitles on ITVX is generally a straightforward process, but it’s one that can be easily overlooked if you’re not familiar with the platform’s interface. Once you’ve selected a program and it starts playing (after any initial adverts have concluded), you’ll notice an ‘S’ or a speech bubble icon within the video player window. Clicking on this icon will activate the subtitles for the program you’re watching. It’s as simple as that. If you’re already familiar with how to enable subtitles on the ITV Hub, you’ll find that the process is virtually identical, making the transition to ITVX seamless in this regard.

It’s important to note that the option to enable subtitles will only become available after any introductory advertisements have finished playing. So, if you’re wondering why the subtitle icon isn’t immediately visible, just hang tight until the ads wrap up. Once they’re out of the way, you’ll be able to toggle subtitles on or off to your heart’s content.

Device-Specific Guides

Navigating the subtitle settings on ITVX can differ depending on the device you’re using. Let’s break it down by device type to make things a bit easier.

Smart TVs

If you’re watching ITVX on a smart TV, enabling subtitles is usually a straightforward affair. Just like on other platforms, look for the ‘S’ or speech bubble icon within the ITVX video player and click it to toggle subtitles on or off.

Troubleshooting: If you find that subtitles aren’t available, it could be due to a few reasons. First, check if the program you’re watching supports subtitles. If it does and you’re still facing issues, ensure your smart TV’s software is up-to-date. Some older models may have compatibility issues.

Now TV Box

On a Now TV Box, the process is a bit different. Subtitles are controlled from within the device’s own settings, not the ITVX app. To enable them:

  1. Press the Home button on your remote.
  2. Select Settings.
  3. Select Subtitles.
  4. Select On.

You can also customize the appearance of subtitles by navigating to Settings > Subtitles > Options.

Roku Box

For Roku users, the steps are similar to those for the Now TV Box. Subtitles are managed within the Roku device’s settings:

  1. Press the Home button on your Roku remote.
  2. Select the Settings icon.
  3. Select Accessibility.
  4. Select Captions mode.
  5. Set Captions mode to ‘On always’.

Additional Notes: The appearance of subtitles may vary depending on the content and the Roku device you’re using. You can adjust the size, font, and color in the Captions mode settings.

Sky Q

Sky Q offers a slightly different approach to subtitles. To enable them:

  1. Press up, down, play, or pause while watching a program on ITVX.
  2. You’ll see a timeline appear at the bottom of the screen.
  3. In the bottom right, you’ll find the subtitle button. Click it to enable subtitles.

Cross-Device Memory: Once you’ve enabled subtitles on ITVX via Sky Q, the setting should be remembered across devices.

Supported and Unsupported Smart TVs: If you’re using Sky Q with a smart TV, note that not all TVs are supported. For instance, LG smart TVs manufactured after 2016 are supported, but older models may not be.

How do I change the font, size, or color of subtitles?

Customising the appearance of subtitles can make a world of difference in your viewing experience. Whether you prefer larger text for easier reading or a specific color that stands out against the background, ITVX offers some flexibility in this area.

To make these adjustments, follow these steps:

  1. Open the ITVX app.
  2. Locate and select the Settings icon, usually found in the top right corner of the screen.
  3. From the menu, select ‘Subtitles.’
  4. Here, you’ll find options to adjust the font, size, and color of the subtitles to your liking.
  5. Why are the Subtitles Not Working?
  6. If you’ve followed all the steps to enable subtitles but still find them missing in action, it can be frustrating. There are several factors that could be at play, and we’ll explore some common troubleshooting steps to get you back on track.

Check Subtitle Settings in Both ITVX and Device: First and foremost, ensure that subtitles are enabled not just in the ITVX app but also in your device’s settings. Sometimes, the issue could be as simple as a setting being turned off in one place but not the other.

Volume Check: While this may sound counterintuitive, some devices link subtitle visibility to volume levels. If your device’s volume is set too low, try increasing it to see if the subtitles become visible.

Restart Your Device: It’s the age-old tech solution, but it often works. Restarting your device can resolve minor glitches that may be preventing subtitles from displaying.

Contact ITVX Support: If you’ve tried all the above steps and still can’t get subtitles to work, it might be time to reach out to ITVX support. They can provide more specialised assistance and may be able to resolve issues that are specific to your account or device.

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About S. Santos

👋 I'm a technology columnist and blogger with over 10 years of experience, currently serving as Blue Cine Tech's AV Editor. Specialising in gadgets, home entertainment, and personal technology, my work has been featured in top technology blogs. I'm dedicated to breaking down the complexities of the latest tech trends, from explaining the intricacies of Dolby Vision to optimising your streaming experience. This blog serves as a platform for my ongoing exploration of the ever-evolving tech landscape. If you see me at industry events like CES or IFA, feel free to say hello.

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