Can’t Find Paramount Plus On Your LG TV? Here’s Why.

You’re all set for a relaxing evening at home, ready to dive into the vast world of Paramount Plus on your LG TV. However, there’s a hiccup – you can’t find the app on your TV. We’ve all been there, and I assure you, it’s not as complicated as it seems. This guide will address this issue and provide solutions to help you enjoy your favourite shows without delay. It’s time to bring that lost icon back on your screen and delve into the entertainment feast that is Paramount Plus!

Quick Solutions for Accessing Paramount Plus on LG TVs

I understand how frustrating it can be when you’re all set for a binge-watching session and you can’t find Paramount Plus on your LG TV. However, there’s a pretty straightforward explanation for this. Paramount Plus is supported on all LG TVs with webOS 4.0 or higher. This includes models from 2018 onwards. If your LG TV falls within this category and you’re still unable to locate the app, it could be due to a need for a software update or a temporary glitch.

To resolve this, ensure your TV’s software is up-to-date. LG smart TVs automatically check for updates, but you can manually check by selecting ‘System’ after pressing the Menu button on your remote control, and then selecting “Check for Updates”. If your TV’s software is updated and you’re still unable to find the app, a restart of the device might be necessary.

To restart your LG TV, unplug the power cord from the back of the TV or from the outlet. Once the TV is unplugged, press and hold the power button on the TV for 15 to 30 seconds. On most LG TVs, the power button is located on the backside of the TV in the bottom left corner. Now plug the power cable back into the TV or outlet (whichever was disconnected) and power the TV on.

After following these steps, you should be able to find and enjoy Paramount Plus on your LG TV. Let’s dive into the more detailed instructions in the next section.

Understanding Why Paramount Plus May Not Be Available on Your LG TV

So you’ve turned on your LG TV, ready to explore the world of Paramount Plus, only to find that the app is nowhere to be found on your TV’s app list. It’s a frustrating situation, but there’s a clear explanation and it’s all about compatibility.

Paramount Plus is supported on LG TVs that run webOS 4.0 or higher, typically including models from 2018 onwards. So, if your LG TV model is older than this or runs a lower version of webOS, the Paramount Plus app will be available. The app requires certain software capabilities to run smoothly; older models may not meet these requirements.

That’s the main reason you may not be able to find Paramount Plus on your LG TV. But don’t worry, there are several alternatives available for you to access Paramount Plus in the UK, which we will explore in the later parts of this guide.

The Compatibility Conundrum – Why Your LG TV Model Matters

WebOS and Paramount Plus Compatibility

The core of the issue lies within the operating system your LG TV uses. The operating system, known as webOS, is crucial for running various applications, including Paramount Plus. The app is designed to run on webOS 4.0 or higher, which is predominantly found on LG TV models from 2018 onwards.

Pre-2018 LG TV Models in the UK

In the UK, some popular LG models that predate 2018 include the LG 49UJ630V, LG OLED55B7V, and the LG 43UJ634V. These models, among others, run on versions of webOS that are older than 4.0. As such, these models may face compatibility issues with the Paramount Plus app.

LG Models with webOS 4.0 and Later

On the other hand, LG TV models from 2018 onwards, such as the LG OLED55C8PLA, LG 49SK8000PLB, and the LG OLED65E8PLA, come equipped with webOS 4.0 or later. This makes them compatible with Paramount Plus and allows for a seamless streaming experience.

So, if you’re using an older LG TV model, the absence of Paramount Plus from your app list isn’t a glitch—it’s a compatibility issue. But, this doesn’t mean you’re out of options for streaming Paramount Plus in the UK. Let’s explore some alternatives in the next section.

Determining and Updating Your LG TV’s webOS Version

Identifying Your LG TV’s webOS Version

It’s essential to first determine the webOS version your LG TV is running. Here’s a simple guide to help you identify your TV’s webOS version:

  1. Press the ‘Settings’ button on your LG TV remote.
  2. Scroll down and select ‘General’.
  3. From the ‘General’ menu, choose ‘About This TV’.
  4. In the ‘About This TV’ section, you’ll see information about your TV’s software version, including the webOS version.

Updating Your LG TV’s webOS Version

If your LG TV is running a webOS version lower than 4.0 and the model is from 2018 or later, you may be able to update your TV’s software to a compatible version. Here’s how:

  1. Press the ‘Settings’ button on your remote control.
  2. Scroll down and select ‘Support’.
  3. From the ‘Support’ menu, select ‘Software Update’.
  4. You’ll see an option to ‘Update’ if an update is available. Select this option to start the software update process.

Remember, the update process can take some time and it’s important not to turn off your TV during the update. Once the update is complete, your TV will restart.

If no update is available or the update does not upgrade your TV to webOS 4.0 or later, it unfortunately means that your LG TV model does not support Paramount Plus. But don’t worry, we have alternate solutions for you in the next part of this guide.

Other Potential Issues and Fixes for Paramount Plus on Your LG TV

While compatibility is the primary issue, there are a few other potential problems that might prevent Paramount Plus from appearing on your LG TV. Here are some of the most common issues and their corresponding solutions:

Outdated Paramount Plus App

Sometimes, the problem might not lie with your TV’s software, but with the Paramount Plus app itself. It’s important to ensure that the app is up to date. Here’s how to check for app updates:

  1. Press the ‘Home’ button on your remote control.
  2. Navigate to the ‘LG Content Store’.
  3. Search for Paramount Plus.
  4. Click on the app icon and if there’s an update available, the ‘Update’ option will appear. Click on it to start updating.

App Crashing

If the Paramount Plus app is crashing or failing to load, force closing the app and relaunching it can often resolve the issue. If the problem persists, try restarting your TV by unplugging it from the power source, waiting for about 30 seconds, and then plugging it back in.

Issues with Sign In or Streaming

If you’re experiencing issues with signing in to your Paramount Plus account or streaming content, it might be due to network issues. Check your internet connection and try restarting your router. If the issue still persists, you may need to contact Paramount Plus customer support.

Remember, while these solutions can address common issues, they may not resolve compatibility issues with older LG TV models. However, there are still plenty of ways to enjoy Paramount Plus in the UK, which we will explore in the next section.

Alternate Ways to Stream Paramount Plus

If you’re unable to access Paramount Plus directly from your LG TV due to compatibility issues, there are several alternative ways to enjoy Paramount Plus content in the UK.

Sky and NOW

If you are a Sky TV customer with a Sky Cinema subscription, you can access Paramount Plus at no extra cost. NOW, Sky’s streaming service, doesn’t host the Paramount Plus app, but NOW Cinema members can stream most of Paramount’s latest blockbusters and on-demand movies at no extra cost.

Virgin Media

Virgin Media customers with Virgin TV 360 or Stream can access Paramount+ directly via their set-top box for £6.99 per month or £69.90 per year. To launch the app, head to the Apps section of Virgin TV or press the mic button on your remote and say, “Paramount+”.

Other Streaming Devices and Platforms

Paramount Plus is supported on a wide range of devices and platforms other than LG TVs. These include:

  • Apple TV
  • Android TV
  • Fire TV
  • Chromecast
  • Roku
  • Xbox
  • PlayStation 4 and 5
  • Samsung TV
  • Vizio TV
  • Portal TV

By using any of these devices, you can access and stream Paramount Plus content on your TV, regardless of your TV’s brand or model.

Amazon Prime Video

You can also access Paramount Plus as an add-on through Amazon Prime Video. This allows you to enjoy Paramount Plus content directly from the Amazon Prime Video app on your TV or any other device.

Please note that you must have an Amazon Prime membership to add Paramount Plus. After your 30-day free Amazon Prime trial, the membership will cost £8.99/month. Paramount Plus comes with a special offer of £3.49/month for the first three months and £6.99/month thereafter.

By adding Paramount Plus to your Amazon Prime subscription, you can enjoy an expansive library of content without needing to navigate away from the Amazon Prime Video platform. Remember, you can cancel the Paramount Plus add-on at any time.

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About S. Santos

👋 I'm a technology columnist and blogger with over 10 years of experience, currently serving as Blue Cine Tech's AV Editor. Specialising in gadgets, home entertainment, and personal technology, my work has been featured in top technology blogs. I'm dedicated to breaking down the complexities of the latest tech trends, from explaining the intricacies of Dolby Vision to optimising your streaming experience. This blog serves as a platform for my ongoing exploration of the ever-evolving tech landscape. If you see me at industry events like CES or IFA, feel free to say hello.

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