Samsung TV Bluetooth Not Working: Possible Fixes!

Is your Samsung TV’s Bluetooth not working? Are you struggling with inconsistent Bluetooth connections? These issues are very nerve-racking!

Don’t worry. Chances are your new TV is not broken. I happened to come across some possible fixes that might work for you.

In this article, I’ll cover some potential solutions for Samsung TV’s Bluetooth not working and hopefully one of them will do the trick.

Here’s the thing:

There is the possibility that your TV is broken.

After exhausting the options in this article, you should consider contacting Samsung’s official support for more assistance.

Why is Samsung TV Bluetooth Not Working?

The main reason why Samsung TV Bluetooth is not working is that the Bluetooth feature needs to be manually enabled.

To manually enable Bluetooth on your Samsung TV you will need to open the secret developer menu and enable BT Audio.

How to Enable BT Audio on Samsung TV:

To open Samsung TV’s service menu you will need to press a series of buttons on the remote in the correct order. First, turn off your TV using the remote. Next, with the Samsung remote, press the buttons “Mute”, “1”, “8”,  “2”, and “Power”.

If it works, a blue box will appear in the top left corner of the TV screen when it powers on. In the menu, use the remote to open Options, select Engineer Options, and enable BT Audio.


On some Samsung TVs, the BT Audio option is found under MRT Option, called BT Support, make sure it is toggled on.

In most cases, this will get Bluetooth working on your Samsung TV.

Check if Bluetooth is Working:

The easiest way to check if Bluetooth is working on your Samsung TV is to open Settings, Audio, and select Bluetooth Speakers.

It should open a menu with a list of nearby Bluetooth audio devices. If the Bluetooth Speaker option is not available, Bluetooth is still having issues.

BT Audio Address Not Supported:

In the secret menu, under the BT Audio option, you will see a section that says “BT Audio Address”.

Some people are reporting that there is a warning under BT Audio Address that simply says “Not Supported”.

In most cases, the warning will go away once you enable BT Support and restart the TV.

However, if you restart the TV and the BT Audio Address does not show any address, it’s because the TV does not support Bluetooth.

Other Fixes for Samsung TV Bluetooth Not Working:

There are many small issues that could be preventing Bluetooth from working. However, the fixes below are the most likely solutions.

The exact steps might slightly vary depending on your TV’s model.

1 – Restart TV

Sometimes the simplest solutions are the best. Restarting a TV is not the same as pressing the power button on the remote and then pressing it again.

To really restart a Samsung TV you need to hold down the power button for about 5 seconds.

2 – Update TV Firmware

There’s a chance your Samsung TV is encountering a software bug which is why it’s not showing Bluetooth options. Firmware updates usually fix bugs and introduce other features.

The easiest way to check if there’s a firmware update for your Samsung TV is to open Settings, Support, Software Update, and Update Now. If you just bought your TV, chances are an update will be available.

Make sure your Samsung TV is connected to the internet before checking for updates.

For more firmware tutorials, visit Samsung’s official support page.

3 – Cold Boot Samsung TV

Another possible solution is to cold boot your Samsung TV. It can fix a number of software issues. The cold boot method is the same as restarting a router or modem.

Unplug the TV from the main power outlet and hold down the physical power button on the TV for 30 seconds. Replug the TV and turn it on using the remote.

Cold booting a Samsung TV will clear out any excess electricity and restore default boot options. It won’t reset your settings. You could also try leaving it unplugged for 2 minutes.

Cold booting a TV should fix bugs and improve the performance, hopefully allowing you to connect to Bluetooth.

4 – Factory Data Reset Samsung TV

As a last resort, you might need to do a factory reset. To do a factory reset, open the secret menu using the method mentioned earlier, and select the Factory Reset option at the top of the menu.

Once the TV goes through the process, it will restore all the settings to factory options. You will need to connect the TV to Wifi and adjust any other settings you changed. It should solve the problem.


Bluetooth has been known to be unreliable at times, but once you can get it working it should stay working for the foreseeable future.

If Bluetooth is still not working after you have tried these options, there’s most likely a hardware issue.

I recommend contacting Samsung’s official support for more help.


Samsung TV Bluetooth Troubleshooting Guide

Samsung TV Software Updates

Discharge or Cold Boot Samsung TV

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About Tim Gagnon

Timothy Gagnon is a tech blogger and writer. When he's not dissembling computers, he's researching the latest tech gadgets and trends.

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